Operations systems that scale
Digital Operations Consultancy

Your Business Is Growing.
Your Operations Are Breaking.

Stop losing hours to scattered tools, missing information, and processes that live only in your head. Build operations systems that actually work — and scale without you becoming the bottleneck.

Customer avatar
Customer avatar
Customer avatar
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20+
businesses helped · 10+ years experience · 40+ tools and platforms
01

AI Automation

Connect your tools and cut the manual steps. Event-driven automations with proper authentication and audit trails — built on Zapier, Make, n8n, or native integrations.

02

Workflow Optimization

Map your processes, integrate your tools, and give your team a setup they'll actually use. Includes deployment, configured approvals, role-based training, and go-live support.

03

Dashboards & Reporting

Custom dashboards and reports for project health, team capacity, and operational metrics — built around your business, not a generic template.

04

Documentation & SOPs

Clear documentation for every process — written, structured, and backed by the systems your team needs to find and maintain it. Wikis, knowledge bases, and all.

05

Audits & Assessments

A rapid review of where you stand and what to fix first. Current-state map, prioritized backlog, ROI estimates, and a phased roadmap.

06

Data Migration

Moving between tools? Extraction, cleansing, validation, and verification — dry runs and backups included so nothing goes wrong at go-live.

// About

10+ years helping businesses get their operations under control

Paulina Saez, founder of UpGroves

Hi, I'm Paulina. I've spent the last decade building and fixing operations systems for growing businesses — from helping a biometrics startup scale from 5 to 30+ employees, to managing implementations for 15+ mining and construction clients, to setting up revenue operations that helped sales teams exceed quota. I built UpGroves because I kept seeing the same thing: good businesses stuck at a ceiling because their operations couldn't keep up with their ambition. I'm based in Spain, work with clients primarily in the US and Australia, and I'm obsessive about building systems that don't need constant babysitting.

Paulina Saez
For when you need it built right, once.
One-Time Projects

For when you need it built right, once.

Diagnosis

I dig into your current operations — what's working, what's breaking, and where you're losing time and money. You get a clear roadmap of what needs to happen and why.

Plan

Based on the diagnosis, I design the right solution for your situation — specific tools, integrations, and approach. No generic playbooks. You'll know exactly what I'm building before I start.

Build

I build your systems, migrate your data, set up integrations, and create the infrastructure. You'll see progress every week — not months of silence followed by a big reveal.

Handoff

Your team learns how to use everything through live training and documentation they can actually reference. No jargon. No dependency on me to keep it running.

Ongoing Support (Optional)

If you want a partner to keep things running and evolving after go-live, I can move into an ongoing ops arrangement.

What We Do

Here's how I can help

001

Consultation

One hour. Ask anything. Get clear direction on your tools, processes, or ops strategy — before committing to a bigger project.

002

Services

Pick from a menu of packaged services, each built around a specific process or tool. Focused scope, defined output, no long engagement required.

003

Ongoing Ops

A fractional ops partner on a monthly plan. Experienced support for day-to-day operations — without the cost or commitment of a full-time hire. Pause or cancel any time.

004

One-Time Projects

For bigger builds: custom automations, full system implementations, or anything complex and scoped. If it's large or custom, this is where it lives.

005

Training

Two formats: open group workshops and private custom sessions built around your tools, workflows, or a specific topic. Group workshops run on a set schedule. Custom sessions are scoped to your exact situation.

006

Tools

Ready-to-use templates and AI assistants built from real operational experience. Buy what fits, use it immediately.

Contact

Have a question?
Let's talk.